HELP & GUIDE

How secondhandshop.lu works

Sell, buy, save — with AI assistance. Here's how everything works.

01

What is secondhandshop.lu?

The intelligent second-hand marketplace for Luxembourg.

secondhandshop.lu is a free platform to buy and sell pre-owned items. What makes it special: AI helps you create your listing. Upload a photo — title, description and category are generated automatically. All you need to do is set the price.

  • ✓ 100% free
  • ✓ No tracking
  • ✓ Local in Luxembourg
  • ✓ AI-powered
02

Create your account

  1. 1

    Sign up

    Click "Sign up" at the top right and enter your email and a password.

  2. 2

    Verify email

    You'll receive a confirmation email. Click the link to activate your account.

  3. 3

    Complete your profile

    In the dashboard, add your profile picture and location.

💡 Tip: A complete profile (photo + location) builds trust and attracts more attention.
03

Create a listing with AI

A finished listing in seconds.

  1. 1

    Upload a photo

    Click "Create listing" and upload a clear photo of your item. Multiple photos supported.

  2. 2

    AI does the rest

    AI recognizes the item and automatically suggests title, description and category.

  3. 3

    Set the price

    Choose a price. Optionally tick "Negotiable" if you're open to offers.

  4. 4

    Publish

    Click "Publish listing" — done. Your listing is live immediately.

💡 You can always edit AI suggestions to match your own style.
04

Browse & Buy

Click "Browse" at the top to see all listings. You can filter by category, search by keyword or use the search bar. Click any listing for details: photos, description, price, and a button to contact the seller directly.

  • Search

    Quick search in the top navigation — works site-wide.

  • Categories

    10 categories: Fashion, Electronics, Furniture, Baby & Kids, Sports, Auto, Hobby, Books, Home & Garden, Other.

  • Filters

    On the Browse page: filters for price, condition, and location.

05

Messages & Contact

If you're interested in a listing, click "Contact seller". You'll start a direct conversation. All your messages are accessible via "Messages" at the top — with an unread counter.

💡 Be respectful and specific. Ask about condition, availability, and pickup arrangements.
06

Favorites

On every listing you'll see a heart icon (♡). Click it to save the listing as a favorite. Find them again easily later. All your favorites are in the dashboard, "Favorites" tab.

07

My dashboard

The dashboard is your command center. You'll find:

  • Overview

    Stats: active listings, views, favorites, plan.

  • My listings

    All your listings with filters (active, draft, sold, expired). Edit, mark as sold or delete.

  • Favorites

    All listings you've saved.

  • Settings

    Profile picture, name, password, language preference.

08

Privacy & Security

Your data belongs to you. secondhandshop.lu only uses essential cookies (login, language). No Google Analytics, no tracking, no advertising. Your email is only used for authentication and notifications.

  • 🛡 GDPR-compliant
  • 🛡 No ad trackers
  • 🛡 Servers in EU
  • 🛡 Encrypted connection
09

Install the app

secondhandshop.lu can be installed like an app on your smartphone — no need for App Store or Play Store.

  • iPhone (Safari)

    Tap the share icon and choose "Add to Home Screen".

  • Android (Chrome)

    Tap the three-dot menu and choose "Install app".

  • Desktop (Chrome/Edge)

    Click the install icon at the right of the address bar.

💡 The site is also reachable via shs.lu — perfect for sharing or bookmarking.