HELP & GUIDE

How secondhandshop.lu works

Sell, buy, save — with AI assistance. Here's how it all works.

01

What is secondhandshop.lu?

The smart second-hand marketplace for Luxembourg.

secondhandshop.lu is a free platform where you can buy and sell used items. What makes it special: AI helps you create your listing. Upload a photo — title, description, and category are generated automatically. All you need to do is set the price.

  • ✓ Free plan stays free forever
  • ✓ No tracking
  • ✓ Local to Luxembourg
  • ✓ AI-powered
02

Create & set up an account

  1. 1

    Register

    Click "Register" in the top right and enter your email and a password.

  2. 2

    Confirm email

    You'll receive a confirmation email. Click the link to activate your account.

  3. 3

    Complete your profile

    In your profile, manage your avatar, name, email, and password.

  4. 4

    Choose your language

    Use the DE/FR/EN buttons in the top right to switch between German, French, and English at any time.

💡 Tip: A complete profile (photo + location) builds trust and brings more attention to your listings.
03

Create a listing with AI

A finished listing in seconds.

  1. 1

    Upload a photo

    Click "Create listing" and upload a clear photo of your item (max 20 MB per photo, JPG/PNG/WebP/HEIC).

  2. 2

    AI does the rest

    AI recognizes the item and automatically suggests a title, description, and category — in your current language.

  3. 3

    Pick the condition

    Pick the condition (New, Like new, Good, Fair, For parts) and add a short note if you want — e.g. "Unworn with tags" or "Wrong size ordered".

  4. 4

    Set the price

    Set a price. Optionally check "Negotiable" if you're open to offers.

  5. 5

    Publish

    Click "Publish listing" — done. Your listing goes live immediately and is automatically translated into all 3 languages (DE/FR/EN).

💡 You can always edit AI suggestions and adjust them to your style.
04

Browse & Buy

Click "Browse" at the top to see all listings. Filter by category, search by keyword, or use the search bar at the top. Click a listing for details: photos, description, price, and a button to contact the seller directly.

  • Search

    Quick search at the top of the navigation — works across the whole site, including translated text.

  • Categories

    20 categories: Fashion, Electronics, Furniture, Baby & Kids, Sports, Auto & Motorcycle, Cars, Real Estate, Watches, Jewelry, Gaming & Consoles, Hobbies, Books, Home & Garden, Bags, Crypto, Pet supplies (no live animals), Music, Movies & TV, Other.

  • Filters

    On the Browse page you'll find filters for price, condition, and location.

  • Multilingual (DE/FR/EN)

    Listings are automatically translated into your language. On every listing page you can switch via DE/FR/EN buttons.

05

Messages & Buyer contact

If you're interested in a listing, click "Contact seller". You'll get a direct conversation with the seller. All your messages are in the top navigation under "Messages" — with a counter for unread messages.

💡 Be respectful and specific. Ask about condition, availability, pickup options.
06

Favorites

On every listing you'll see a heart icon (♡). Click it to save the listing to your favorites. You can find them again easily later. All your favorites are in the dashboard under "Favorites".

07

My Dashboard

The dashboard is your command center. Here you'll find:

  • Overview

    Stats: active listings, views, favorites — and your current plan. Click the Plan card to compare plans.

  • My listings

    All your listings with filters (active, draft, sold, expired). Edit, mark as sold, or delete.

  • Favorites

    All listings you've saved.

  • Settings

    Avatar, name, password, language preference.

08

Plans: Free, Pro & Xtreme

Three plans. The Free plan stays free forever.

For most sellers, the Free plan is plenty. If you need more listings, more photos, longer durations, or Boost features, you can later switch to Pro or Xtreme.

  • Free

    Up to 3 active listings · 3 photos per listing · 30 days runtime · AI descriptions · basic stats. Stays free forever.

  • Pro

    25 active listings · 10 photos per listing · 60 days runtime · 1× Top-Listing Boost per month · advanced stats.

  • Xtreme

    Unlimited listings · 20 photos per listing · 90 days runtime · 5× Boosts and 1× Coup de cœur per month · full stats.

🐦 Pro & Xtreme are coming later. We're not saying when — meanwhile, Early Bird mode is on.
09

Top-Listing Boost

Your listing at the top for 7 days.

A Boost moves your listing to the top of search results and category lists for a week. Perfect when you want to sell quickly or give a listing fresh momentum.

  • Who can boost?

    Boosts are included in Pro (1× per month) and Xtreme (5× per month). Not included in the Free plan.

  • How long?

    7 days from activation. After that, the listing returns to normal sorting — but stays online.

  • How to activate?

    On your listing in the dashboard, click the Boost button. Your remaining quota is visible in the same tab.

10

Coup de cœur — premium listings

The premium spotlight for special pieces.

A Coup de cœur (literally "favorite") is a particularly eye-catching highlight for your listing — with a special badge and a prominent spot on the homepage. Made for special pieces that deserve more attention.

  • Who gets it?

    Exclusive to Xtreme: 1× Coup de cœur per month.

  • How long?

    30 days. The listing stays marked as Coup de cœur for that period.

  • Difference from Boost?

    Boost is a short visibility spike (7 days, top of lists). Coup de cœur is long-term premium placement with its own visual style.

11

Security & Privacy

Your data is yours. secondhandshop.lu only uses essential cookies (login, language). No Google Analytics, no tracking, no ads. Your email is only used for authentication and notifications. Payments will be handled later via Mollie — a licensed European payment institution. We never see your card details.

  • 🛡 GDPR-compliant
  • 🛡 No ad trackers
  • 🛡 Servers in the EU
  • 🛡 Payments via Mollie
12

Install the app

secondhandshop.lu can be installed like an app on your phone — without going through the App Store or Play Store.

  • iPhone (Safari)

    Tap the share icon and choose "Add to Home Screen".

  • Android (Chrome)

    Tap the three-dot menu and choose "Install app".

  • Desktop (Chrome/Edge)

    Click the install icon on the right of the address bar.

💡 The site is also reachable at shs.lu — perfect for sharing or bookmarking.